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Where contact is made via the website, enquiries will be logged in the correspondence register and will be answered in line with the correspondence procedure, routine target five days or five day acknowledgement with fifteen day target.

EastendHomes is committed to providing an estate based local housing service. All our local housing offices are conveniently located on our estates and are accessible in line with the requirements of the Equality Act 2010.

If you have an emergency repair outside of working hours please call 0300 123 0728.

Email Us: enquiries@eastendhomes.net