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"New Social Housing Regulator wants tenants' views"

last modified  28/01/2009 08:15 AM

The Tenant Services Authority (TSA), have taken over from the Housing Corporation as the new regulator for the social housing sector. The TSA is now consulting on drawing up a new set of standards which will be applicable to all social landlords. These standards are very important, as the TSA will be monitoring how well landlords perform in achieving them – and taking action against any who don’t.

The TSA aims to listen to tenants across England to help them understand what you want to see in the new standards. It is calling this consultation the National Conversation, and it started on 19 January 2009.

This is the opportunity for tenants to help set the standards for all social landlords and make sure that services for tenants continue to improve. So do get involved.

There are lots of ways tenants can take part in the National Conversation. The TSA will be holding a series of regional events for a number of tenants and other events for landlords and are asking landlords to nominate tenants to the regional events.

They also would like tenants to get involved in Local Conversations. Local Conversations don’t have to be formal – they could be a group of tenants getting together over a cup of tea in somebody’s home or in a community centre. If you’d like to organise your own event, from 12 January onwards, you can order a resource pack from the TSA on 0845 230 7000 (Option 1) and get more information on the TSA website