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Advice Surgeries

Advice Surgeries - Mile End

Advice Surgeries - Island Gardens

Advice Surgeries - Holland

Advice Surgeries - St Georges & Glamis

Aids & Adaptations

Aids & Adaptations (Bengali)


Being A Good Landlord (help for leaseholders) 

Buying Your Home (at present please contact us for help)

Claiming Benefits

Complaints - see how to make a complaint

Complaints (Bengali)

Condensation & Mould Growth - Prevention

Condensation & Mould Growth - Prevention (Bengali)

Customer Care

Customer Care Award

Customer Care Award (Bengali)

Decorating For Older And Disabled Tenants 

Domestic Violence

Estate Services

Estate Services (Bengali) 

Estate Services - working with you to keep your estate clean

Fire Safety

Gas Safety

Gas Safety (Bengali)

Gas Safety for Leaseholders Flyer 

Get Involved

Get Involved (Bengali)


House Rules   (also see our video)

Housing Options

Language Services

Local Housing Centre Comment Card

Local Offers 

Taking In A Lodger 

Major Works

Major Works (Bengali)

Money Magic - advice on financial management

Money Matters

Noise Nuisance

Open Spaces



Rent (Bengali)

Rent (Large Print)

Rent (Owing)

Rent (Owing) (Bengali)

Renting Privately on an EastendHomes Estate

Repairs Service

Repairs Service (Bengali)

Repairs (Large Print)

Resident Empowerment Programme 2011-2012

Resident Empowerment Programme 2013 

Resident Involvement

Safe & Well Scheme 

Service Charges

Sevice Charges (Bengali)

Service Charges (Large Print)

Service Standards

Service Standards (Bengali)

Service Standards (Large Print)

Tenancy Audit

Zero Tolerance 

Zero Tolerance (Bengali)

Partner leaflets

Anti Social Behaviour Pledge - Tower Hamlets Partnership

Bromley-by-Bow Centre Welfare & Employment Advice Sessions - Mile End 

Seaside & Country Homes Case Study - Anne Dolan

Seaside & Country Homes Case Study - Eileen Filmer

Debt, Housing Benefits & Tax Credits

Home Contents Insurance

HOST - Housing Options & Support Team

Housing Link Team

Pest Control

Housing Moves - Relocating