You are here: Home TenantsHow to pay rent & other charges

Skip to Quick Search

How to pay rent & other charges

If you have difficulty paying your rent or wish to discuss your arrears please contact us on 020 7517 0440.

Your payment card gives you the freedom to pay at a wide range of local retail outlets or using a variety of other methods which won’t even require you to leave the comfort of home.

You can use your payment card to make payments at any outlet displaying one of the following signs. Simply take your payment card to the counter together with your payment.

You will be given a printed receipt as proof of payment which we recommend that you keep in a safe place.

Post office logo Post Office: Pay at any Post Office with cash, cheques or debit cards.
   
Pay point logo PayPoint: Pay by cash at any local store displaying the PayPoint logo.

EastendHomes is now able to offer all residents the option to set up a Direct Debit to pay. Simply call us on 020 7517 0440 for a Direct Debit instruction form, fill in all of the information requested and send it back to us. We will take care of everything else.

Direct Debit Logo Direct Debit: By far the easiest and most convenient means of payment is by Direct Debit. Paying your charges by Direct Debit offers a hassle-free solution to those who worry about paying their bills on time. You will need to have a current bank or building society account before you can set up this facility.

You may find it more convenient to use the following additional services. These services are available 24 hours a day, 7 days a week.

Internet payment logo Internet payments: Pay over the internet. Making sure you have your payment card handy together with your debit card, simply log on to Allpay and click where you see "Make a payment".
   
Telephone Payments Logo Telephone payments: Pay by telephone. Making sure you have your payment card handy together with your debit card just dial 0870 243 6040 and follow the simple instructions.
   
Allpayments logo Text payments: Pay by text from your mobile phone. Register to use this service.


If you have any query regarding a payment, how to pay or the balance on your account please get in touch. We will also be able to help if your card is lost, damaged or stolen.

Please click the links below to view further useful information:

Rents Leaflet

Rents (Owing) Leaflet

Money Matters Leaflet 

Service Charges Leaflet