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Please click one of the links below to download:

Tenants Handbook
Tenants Handbook (in Bengali)

Please note that if you have an older copy of the Tenant Handbook, the priorites for repair response times have been revised. They are correct in the version linked to above, and in the repairs section of this website.

Files are in the .pdf format. Please note that due to the custom font used the Bengali version of the handbook is a large file (83MB) so will take a while to download, depending on the speed of your internet connection.